A premise-based business VoIP system that’s easy to deploy, maintain, and use

At the heart of our on-premises business IP PBX phone system is the ShoreTel Unified Communications Platform core software, which leverages our distributed single-image architecture to deliver voice calling, features, and integrated applications. This platform software, which also manages call processing and trunking, is available as a virtual application and also comes embedded in our signature ShoreTel Voice Switches, Available Digital trunking in the sg220T1 sg220T1A sg220E1 sgT1K and sgE1K. Analog trunking in the sg90V sg90 sg50V sg50 and sg30 models with solid-state appliances with a 13-15 year lifespan. Whether virtual or physical, all system switches work together and are managed via a browser-based, single interface (unlike other phone systems that require multiple protocols for individual applications or locations). The system’s intelligence is distributed across the architecture so in the event of a WAN failure, each site can function independently. Voice applications, including rich calling features, voice messaging, and auto-attendant are similarly deployed throughout the IP PBX network. This makes for both a single applications environment and stand-alone reliability at every location. ShoreTel Communicator, included as part of the on-premise solution, presents end users with a single, customizable interface to manage communications on their ShoreTel desk phone, With many options ip655 ip485g ip480g ip480 ip420 930d ip560g ip265 ip230g ip230 ip212k ip115 ip110 and the shoretel dock, computer, mobile device, or home telephone. Adding ShoreTel Collaboration to the IP phone system platform gives end users access to a full suite of unified communications features including IM, audio conferencing and desktop sharing.